Return Policy – GoodsForComfort

At GoodsForComfort, we value customer satisfaction and strive to provide a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a 15-day return policy from the date of delivery. Please read our return guidelines carefully before proceeding with a return request.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The return request must be initiated within 15 days from the date the product was delivered.
  • The item must be in its original condition, unused, and securely packed with all original packaging, tags, and accessories.
  • Items that arrive damaged, defective, or incorrect due to our error are eligible for a full refund or exchange.
  • Some products, such as personal care items, customized products, and clearance items, are non-returnable.

2. How to Initiate a Return

To request a return, please email us only at support@goodsforcomfort.com with the following details:

  • Subject: Return Request – Order # [Your Order ID]
  • Email Body: Include your full name, order ID, reason for return, and clear images of the product (if applicable).

🚨 Note: We do not accept return requests via phone or social media.

3. Return Shipping

  • Customers are responsible for securely packing the product for return to avoid damage during transit.
  • Return shipping costs are the responsibility of the customer unless the item was received damaged, defective, or incorrect.
  • We recommend using a trackable shipping service as we cannot guarantee receipt of your returned item.

4. Refund & Exchange Process

  • Once we receive and inspect your returned item, we will process your refund or exchange within 15 days business days.
  • Refunds will be issued to the original payment method. Processing times may vary based on your bank or payment provider.
  • If an exchange is requested, the replacement item will be shipped once the return is processed.

5. Non-Returnable Items

The following items cannot be returned:

  • Personalized/custom-made products
  • Clearance or final sale items
  • Health and personal care items
  • Digital/downloadable products

6. Contact Us

For any questions regarding returns, please contact our customer support team:
📧 Email: support@goodsforcomfort.com
📞 Phone: +92 303 5881547
🌐 Website: [your website URL]

Thank you for shopping with GoodsForComfort! We appreciate your trust and support.